GENERAL TERMS & CONDITIONS

Lookalike Store is our trading name. For the purpose of these terms and conditions of web site use, Lookalike Store means www. Lookalikestore.nl.  These terms and conditions govern your use of www. Lookalikestore.nl and purchase of goods or services from the site. By continuing to access the Lookalike Store site you are accepting and consenting to these terms & conditions, which may be updated at any time - we therefore recommend a regular visit to this page. Your continued use of the site signifies your agreement to any modified terms and conditions.

PRIVACY POLICY

Our privacy policy can be found here. You acknowledge and agree to be bound by the terms of our Privacy Policy.

CONTRACT

No contract will exist between you and Lookalike Store for the sale of any product until Lookalike Store has accepted and dispatched your order. Our acceptance of your order brings into existence a legally binding contract between us. Only those aged 18 & over are entitled to enter into these legally binding contracts.  We reserve the right to cancel any order without giving reason or notice and will refund you the full amount.

TERMS OF SALE

By placing an order you are offering to purchase a product subject to these terms and conditions.  All orders are subject to availability and confirmation of the order price.  We must receive the payment in whole.  Once payment has been received by us we will confirm that your order has been received by sending an email to you at the email address you provide in your order form. Our acceptance of your order takes place on the dispatch of our products to you unless we notify you that we do not accept your order, or you have cancelled your order.

ORDERING ONLINE

Ordering Online with us is safe and secure and we do not store any financial information.  We use a payment processing partner who is certified to PCI Service Provider Level 1 (thats the highest you can get). We also use SSL on our payment, login and registration pages to keep your data secure.

ONLINE ORDER CANCELLATIONS:

If you wish to cancel an order please email us immediately at contact@LookalikeStore.nl.  They can be cancelled at any time up until the order is dispatched.  If your order has already been dispatched, we will be unable to redirect it therefore please return the parcel for a refund when it is received.

PRICES

The prices payable for goods are shown on the product pages and are correct on the date the customer places the order.

DISCOUNT CODES

We may offer promotional discount codes, which may apply in respect of orders made at Lookalike Store. We retain the right to withdraw or cancel an discount or promotion at any time.

DELIVERY

The delivery prices for orders are set out in our Delivery & Returns section.  Items will be sent to the delivery address provided at time of order – it is your responsibility to ensure this is correct.  If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.  Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.

RETURNS

Goods purchased from Lookalike Store may be returned within 14 days of purchase providing that the items are unused and in their original condition & packaging.

LATE OR LOST DELIVERIES

We cannot refund or replace lost items until 30 working days after the date of dispatch We advise all items are delivered to home addresses as if an item is delivered to an office, it can sometimes go missing if signed for by a colleague or left in an unknown place.

LIABILITY

If the goods we deliver are incorrect, damaged or the incorrect quantity, we will replace fawlty items or refund your order after receiving initial package back at our warehouse. If you notify us of a problem under this condition, our only obligation will be to redeliver, refund or replace any damaged item. We cannot be held responsible for any delays once the goods have left us and are in possession of the Express Mail Service.

FEEDBACK

We love to hear from you, good (or bad!) so please get in touch and tell us what you think at contact@ LookalikeStore.nl.

ACCESS

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice.

ENTIRE AGREEMENT

 These terms and conditions set out the entire agreement between you and Lookalike Store in respect of the sale, purchase and use of our goods. They replace any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing. From time to time our site may also contain technical inaccuracies or typographical errors.